WE MAKE SUPPLEMENTS SIMPLE.

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25% OFF LAUNCH SALE IS LIVE.
FIRST 100 CUSTOMERS EARN PLATINUM REWARDS STATUS AND 15% OFF FOR LIFE.

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JOIN FOR FREE

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SHOP YOUR STACK

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EARN REWARDS

BASE REWARDS.
At Base Nutrition, we believe in rewarding your commitment to a healthier lifestyle, and our Rewards program is tailored to celebrate every step of your journey.

Our program is more than just a point system; it's a community of like-minded individuals who prioritize their health and wellbeing. By joining Base Active Rewards, you unlock a series of benefits designed to support your individual health, fitness and wellness goals.

So what are you waiting for, join for free today!
EARNING POINTS.
Earning points with Base Active Rewards is simple and straightforward. Members earn points for every dollar spent on our products, both online and in-store. However, we've also created additional ways to earn points. Take a look below:
BENEFITS AT A GLANCE.

The more you shop, the more benefits you will enjoy with Base Nutrition.

Our tiered rewards system ensures that your loyalty is rewarded with increasingly significant benefits. As you accumulate points, you can level up through various tiers, each offering greater rewards

BASE REWARDS.

BLUE

BRONZE

SILVER

GOLD

PLATINUM

UNLOCK REWARDS STATUS
Points Required to Unlock

• All Rewards Points earned through purchases, as well as bonus initiatives count toward status unlock

Entry

300

800

1500

Event Required to Unlock
• Platinum Rewards Status is only available to the first 250 online customers during the Base Nutrition launch event
• Future events may unlock the ability to access the exclusive Platinum status
Rewards Status Discount

• Higher Rewards Status unlock the exclusive benefit of year-round discounts on products across the entire store
• During events and sales where discounts may be higher than the Rewards Status discount, the higher discount will be applied (multiple discounts will not be applied)
• There is no minimum order amount required secure your Rewards Status discount (online, or in-store)
• Discounts are applied at the check-out page

5%

7.5%

10%

15%

EARN AND REDEEM POINTS
Earn Rewards Points

• Earn 1 Point for every $1 spent on an online or in-store purchase

Earn Bonus Rewards Points
• Earn bonus Points through various activities, such as making your first purchase, connecting with us on social channels and referring friends/family
• Earn bonus Points through Milestone Rewards on your third and seventh purchases within a 12-month period
Redeem Rewards Points

• Redeem Points as discounts for product purchases both online and in-store
• Redeem Points to purchase shipping vouchers on the online store

Unlock Bonus Rewards Points on Status Achievement
• Earn bonus Points when you level up and unlock your next Status tier
Unlock Rewards Points Multiplier on Status Achievement

• Earn additional Rewards Points based on every $1 spent based on your status level

Bronze: 10% bonus
Silver: 20% bonus
Gold: 30% bonus
Platinum: 50% bonus

STATUS BENEFITS: EVENTS & SALES
Priority Access to Sale Events

• Receive priority notification and access to online and in-store sale events before they're live to the general public

24 hr

24 hr

48 hr

48 hr

72 hr

Priority Access to New Product Launches and Pre Sales

• Receive priority access to new product launches and pre-sales before they're live to the general public

Exclusive Access to VIP Events

• Access to special events hosted by the Base Nutrition team
• Available exclusively to the highest Rewards Status members

STATUS BENEFITS: SHIPPING
Complimentary Samples

• With each online order, our team will hand-pick samples based on your product history.
• No minimum spend required.
• Subject to availability.

Unlock Free Shipping at a Reduced $ Spend
• Higher Rewards Status tiers unlock Free Shipping at a reduced rate (rather than having to spend a minimum of $99)

$89

$79

$69

STATUS BENEFITS: FAMILY
Rewards Status Pause for Parental Leave
• Rewards Members can pause their status for a period of six months when expecting a new addition to the family
• To apply for a Status Pause, members may be required to provide documentation confirming pregnancy, recent or future child birth, or adoption of child
• To find out more, contact our Customer Service team
Rewards Status Pause for Injury/Illness
• Rewards Members can pause their status for a period of 3 months when experiencing an injury or illness
• To apply for a Status Pause, members may be required to provide documentation confirming injury or illness
• To find out more, contact our Customer Service team
Complimentary Silver Upgrade to Family Member
• Members who earn Gold and Platinum Rewards Status are able to upgrade one friend or family member to Silver Rewards status
STATUS BENEFITS: ADDITIONAL
Birthday Gift Voucher
• Rewards members unlock their birthday gift voucher every 12-months from the birthday which they registered their Rewards account
• Gifts provided are based on the Status tier the member holds on the day of their birthday

$10 voucher

$10 voucher

$15 voucher

$20 voucher

$30
voucher

Anniversary Gift Voucher
• Rewards members unlock their anniversary gift voucher every 12-months from the date which they registered their Active Rewards account
• Gifts provided are based on the Status tier the member holds on the day of their anniversary

10% voucher

10% voucher

15% voucher

20% voucher

Exclusive

FREQUENTLY ASKED.
HOW DO I JOIN BASE REWARDS?
Joining Base Rewards is simple and quick!

Shopping Online
Simply head to the Create an Account page and enter your details.

Shopping In Store
A member of our friendly team will be able to create your account; no need to ask either, we'll prompt you!

Once your account is created, you will be able to access, view and modify all of your previous purchases, rewards status, point accumulation and account details directly through our website.
WHY IS MY EMAIL AND MOBILE REQUIRED?

Your Base Active Rewards account is linked to your valid personal details to ensure the safety of your rewards points, status and any vouchers you hold. In addition we'll require these details to communicate with you electronically so you don't miss the next big sale event!

HOW DO I ACCESS AND MODIFY MY REWARDS ACCOUNT?

Accessing and modifying your account is simple!

Shopping Online
Simply Log In to your account and head to the Account Details section to modify your details or preferences.

Shopping In Store
A member of our friendly team will be able to modify your details; simply let us know and we'll be able to make your requested changes on the spot.

HOW DO I EARN REWARDS POINTS?

Our Rewards program offers the ability to earn points in several unique ways, such as:

Earning Standard Points
- Purchase a Product: Earn 1 point per $1 spent

There is no limit to earning points via product purchases. On occasion we may host Rewards Points multipliers where on either a select range, or our entire catalogue, you can earn additional rewards points per $ spent.

Earning Bonus Points
- Register an Account: 50 rewards points
- Connect with our Social Accounts: Up to 100 rewards points
- Refer a Friend: 50 rewards points
- Level up your Rewards Status: Up to 150 rewards points
- Achieve a Milestone Purchase: Up to 150 rewards points

There are limits to how many bonus points can be accrued. These are outlined and available to view in our Rewards Program Policy.

HOW DO I USE MY REWARDS POINTS?

Your rewards points can be used in several ways, such as:

Product Discounts: Unlock discounts on your entire cart with your rewards points!
Shipping Vouchers: Unlock standard or express shipping vouchers with your rewards points!

If you're shopping online, you will be prompted at the payment screen to allocate rewards points toward your purchase, either via a cart discount or shipping voucher.

If you're shopping in-store, a friendly team member of ours will prompt you to use any accrued rewards points toward your purchase, via a cart discount.

HOW DO I LEVEL UP MY REWARDS STATUS?

You can level up your Rewards Status by achieving the required Rewards points to unlock the next tier. Below is the required rewards points to achieve each Rewards Status:

Blue: 0 points
Bronze: 300 points
Silver: 800 points
Gold: 1500 points
Platinum: This is an exclusive Status tier, released during special events such as the Base Nutrition launch weekend.

HOW DO I ACCESS MY REWARDS STATUS BENEFITS?

We've made accessing your Rewards Status benefits easy and hassle-free.

Tier Achievement Bonuses are automatically applied to your overall Rewards Points.
Rewards Discounts are automatically calculated and applied at check-out.
Rewards Points Bonuses are automatically calculated and applied after your purchase is made.
Discounted Shipping is automatically calculated and applied at check-out.
Free Shipping vouchers are automatically loaded as a voucher and visible on your account home and at check-out.
Additional Gifts such as your Birthday or Anniversary Gift are are automatically loaded as a voucher and visible on your account home and at check-out.

ARE PURCHASES IN-STORE RECORDED ALONGSIDE MY ONLINE PURCHASES?

Yes, both online and in-store purchases are recorded to your Base Rewards account.

HOW DO I REPORT ISSUES WITH MY REWARDS ACCOUNT?

If you've run into an issue an need support you can submit an enquiry form through our Contact Us page. Be sure to be as detailed as possible so our team are able to assist you.

HOW DO I CANCEL MY REWARDS ACCOUNT?

If you would like to exit from the Base Rewards program, all you need to do is submit an enquiry form through our Contact Us page.

It's important to highlight that once your account is cancelled, it's gone forever, including any Rewards Points or Status tier you have accrued in that time.

After your cancellation request has been processed, you will have a 21-day cooling off period where if you change your mind, your account will be restored in full.

WHO DO I CONTACT REGARDING OTHER QUESTIONS I HAVE?

If you need any further support you can submit a question through our enquiry form through our Contact Us page. Be sure to be as detailed as possible so our team are able to assist you.